Our Services
At Serenity Horizon, we are dedicated to making your journey toward travel, relaxation, and unforgettable vacations as smooth as possible. Here’s how we can support you:
- Proxy Purchasing: We assist you in purchasing exclusive items and ensure they are promptly delivered to your address.
- Travel Planning: Our team is ready to help you organize every aspect of your travel arrangements, from securing restaurant reservations to obtaining concert tickets.
- Local Guidance: Acting as your local guide, we lead you to must-visit hotspots and hidden gems that enhance your experience.
While we are based in Okayama, our expertise also extends to vibrant destinations like Tokyo, Osaka, and Kyoto. If you’re interested in exploring other cities, just let us know, and we’ll make it happen!

Tailored Solutions
Our services are specifically designed to cater to your unique needs. Each request is distinct, and our service fees reflect your individual requirements. Once we finalize the details, we’re ready to jump into fulfilling your request.
If you’d like to learn more about our services or have specific plans in mind, don’t hesitate to contact us! We’re here to help you embark on an incredible journey.

- For Buy & Send Services:
- Required Items: The original price of the items, plus any applicable shipping fees.
- – Packaging and Shipment: Costs based on size and weight, with various shipping options available.
- – Service Fee: Reflects the time spent fulfilling your request; for search and find services, we can agree on estimated time in advance.
- For Travel Preparation Services:
- – Item Preparation: Organizing required items for shipment and customized planning, such as tailored reservations to fit your budget.
- – Service Fee: Accounts for the time dedicated to your requests.
- For Guided Tours and Travel Planning:
- Our pricing is flexible and tailored to suit your plans and budget. Please note that the following costs are not included in guided tour pricing:
- Meals and beverages
- Transportation fees
- Entrance fees, as applicable
- Personal expenses
- Our pricing is flexible and tailored to suit your plans and budget. Please note that the following costs are not included in guided tour pricing:
Important Considerations
The preliminary budget we provide during the planning stage is an estimate and may change due to unexpected circumstances. Additionally, for services outside of Okayama, additional costs may apply. For instance, if a guided tour is requested in Tokyo, we will factor in the hours for the tour and travel fees to and from Okayama via Shinkansen.
While we do consider same-day inquiries for guided tours, availability may be limited. We appreciate your understanding and kindly request advance notice for effective accommodations.
Special and Seasonal Items
Occasionally, limited-time items become available at specific locations. If you have something special in mind, timing is crucial! We will diligently work to secure these exclusive products on your behalf to ensure you don’t miss out.
- Purchasing your desired items, whether in-store or online.
- Searching for items based on your specific descriptions.
- Preparing shipments and sending them directly to you.

Important Notice
As a small team, we have limited resources for immediate responses. We kindly encourage you to reach out well in advance for any upcoming requests. We operate on a first-come, first-served basis and strive to respond as quickly as possible.
Have you ever wanted to purchase something unavailable in your area? Or perhaps you’ve relied on friends or family during their travels, only to find it wasn’t feasible? We understand that online shopping can present challenges like out-of-stock items and shipping restrictions. However, we are here to help you locate those hard-to-find items, especially those with limited availability.

Pricing
For detailed information about pricing related to your inquiries, please contact us. We’re here to assist you in securing the items you desire from Japan!
We’re Here to Help
Whether you’re looking to purchase a unique item or plan a memorable trip, we’re excited to assist! Please reach out and let us know how we can support you on your journey.